Downgrade Account

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    Asked on November 05, 2012 at 11:41 AM


    When I follow the steps to downgrade my company's account. I get redirected to a site that I am unable to log into.

    Please advise.


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    Answered on November 05, 2012 at 11:58 AM

    Hello Jessi.  I have now canceled your subscription for you.  You will not get charged again.  Your account will stay Premium until December 22, 2012.  After this date, you will be downgraded to free.  You may also do so upgrade anytime after this date.

    If you have other questions or concerns, please do let us know.

    Thanks for using JotForm!