JotForm to Trello integration

  • Profile Image
    dware
    Asked on April 17, 2018 at 06:22 PM
    Hi there,

    We have set up the new JotForm to Trello integration for one of our forms. The integration is designed to map the fields on the submission to a new Card. When new submissions are entered, the Card is created but unmapped data is not visible on the Card. How can we view all the information on the Card directly? I have asked Trello and they have told me to ask you.

    Thanks,
    Danielle
  • Profile Image
    jonathan
    Answered on April 17, 2018 at 08:22 PM

    Can you please confirm first that you were using the Trello app on your form.

    link: https://apps.jotform.com/app/trello

    If not, you need to setup the Trello app first.

    You can also review this same discussion thread about mapping fields to Trello card.

    https://www.jotform.com/answers/1428160-Intergrating-trello-members-onto-a-card-through-a-Jotform-field

    Let us know if it still did not work for you.

  • Profile Image
    dware
    Answered on April 17, 2018 at 09:43 PM
    Hi there,
    The Trello app is already linked to my form (see snapshot below). Also the Help URL you gave me doesn’t answer my question either.
    I was able to map some fields from the form to Cards via the Integration, but you can’t map all the fields so I’m not sure how/where to view all the other data from the completed form?
    [cid:image001.png@01D3D715.1C11CCD0]
    ...
  • Profile Image
    tina
    Answered on April 18, 2018 at 03:59 AM

    Unfortunately, it is not possible to integrate whole form fields with the Trello card fields due to the concept of the integration. The integration allows only these 6 fields: Card Name, Card Labels, Attachments, Description, Members and Due Date. 

    Please let us know if you need any other assistance.

  • Profile Image
    dware
    Answered on April 18, 2018 at 04:43 PM
    Hi Tina,
    Ok thanks. BUT, where would I view all the other information on the form? Of course you still need to be able to see this info, so where is it stored?
    Thanks,
    Danielle
    ...
  • Profile Image
    Richie_P
    Answered on April 18, 2018 at 05:02 PM

    To clarify, you want to view other information in the Trello card? Unfortunately, only fields that are integrated are passed to Trello.                                                                                                        .

    You can view your submissions in the submission page.

    For more information, you can check this article.

    How-to-View-Form-Submissions


    Hope this information helps.


    Please let us know if we can be of further assistance.

    Thank you.