How can I see shared folders, and share jotform with others?

  • Profile Image
    Asked on April 18, 2018 at 02:46 AM

    Hi there, 

    The Admin in our company gave me access to shared folders, however, I still can't see that on the left side column. 

    My colleague also tries to share jotforms under the shared folder with me, while I can receive notifications from Jotform, but nothing appeared in my account. 

    Thank you for your help, 


  • Profile Image
    Answered on April 18, 2018 at 08:45 AM


    From the information you provided, I was able to find out that one user is sharing forms to the email, which is likely yours:


    I can see that your account is set up with 

    Unfortunately, I am not sure why the dash appeared there.

    Could you please ask your colleague to share forms to the address I provided?

    Let us know if the issue persists afterwards.