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    Chinese File Names Uploads

    Asked by uchicagolawandecon on November 05, 2012 at 04:34 PM


    Some more searching of the JotForm forums turned this up:


    Has there been any progress on this?



    Jot Form,

    I've created a form that is targeted towards Chinese applicants, and part of the form is asking for file uploads. My applicants are uploading files that only have Chinese characters. JotForm seems to be renaming these files "_.pdf", which works fines for my purposes. However, when there are multiple files that have Chinese-character-only filenames, it seems that the files are overwriting each other (i.e., I have 3 different files, but jotform gives me the same link to "_.pdf", which links to a single file).


    Is there some way I can either automatically rename the uploaded file? Or, perhaps, set it so that the files do not overwrite each other?




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    JotForm Support

    Answered by NeilVicente on November 05, 2012 at 05:24 PM

    Hi Charles,

    Currently, our system cannot accept non-UTF encoded file names. According to our higher ups, we do not have plans to change this yet.

    It is probably a better idea to notify your form users to rename their files using the English alphabet. You can use the Free Text (HTML) tool to add this notice to your form.

    Hope you find this useful.