Data: How to know my data has been stored in EU servers?

  • Vrakos
    Asked on April 18, 2018 at 6:11 AM

    Hi, I work for a business based in the UK and we are bound by the new GDPR rules. I have just clicked the link to transfer all our forms to EU based servers, but have had not had confirmation or any indication that this has taken place. Please advise?

    Many thanks

  • Richie JotForm Support
    Replied on April 18, 2018 at 10:38 AM

    You can check if your data is in our EU servers by going to your myaccount/data

    and make sure "Store my data only in Europe" has been checked.

    Data: How to know my data has been stored in EU servers? Image 1 Screenshot 20

    Then try to view your submissions using eu.jotform.com vs the normal jotform.com

    Hope this information helps.


    Please let us know if we can be of further assistance.

    Thank you.