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  • Profile Image

    problems with form out sending

    Asked by guest_23102862655047 on November 06, 2012 at 05:20 AM

    Hi

    My account, is "Pater"...

     

    I have a form setup with recipient email : post@clean4u.no

     

    The mails do not reach recipient email account, can you please chck whats wrong please.

     

    thank you kind regards

    kindly send me reply to inquiry: post@paterex.no

    Ciprian

  • Profile Image

    Answered by moonzkie on November 06, 2012 at 05:56 AM

    Hi,

    Your email address is in our bounce list and this is the reason:

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up clean4u.no (MX):  N=XDomain'

    Your form should be working fine by now as I remove your email address in our bounce list.

    Also, it is recommended to configure your email alerts' sender name and email to "JotForm" and "noreply@jotform.com", respectively.

    Please feel free to contact us if you need any further assistance.