problems with form out sending

  • Profile Image
    Asked on November 06, 2012 at 05:20 AM


    My account, is "Pater"...


    I have a form setup with recipient email :


    The mails do not reach recipient email account, can you please chck whats wrong please.


    thank you kind regards

    kindly send me reply to inquiry:


  • Profile Image
    Answered on November 06, 2012 at 05:56 AM


    Your email address is in our bounce list and this is the reason:

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up (MX):  N=XDomain'

    Your form should be working fine by now as I remove your email address in our bounce list.

    Also, it is recommended to configure your email alerts' sender name and email to "Jotform" and "", respectively.

    Please feel free to contact us if you need any further assistance.