I don't receive form data via email

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    Asked on November 06, 2012 at 07:03 AM



    I set up form and email alerts. It works good when I test it (click test button), I receive measage etc. But I don't receive message when the form installed on the website, sender receive notification only.

    Please help and advice :)


    Thanks for your service!

  • Profile Image
    Answered on November 06, 2012 at 07:17 AM

    Can you please try to re-embed your form using an iFrame code? To get your form's iFrame code, please follow the steps below:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    Just let us know if this doesn't work so that we can further assist you.