I don't receive form data via email

  • Profile Image
    shumski
    Asked on November 06, 2012 at 07:03 AM

    Hello

     

    I set up form and email alerts. It works good when I test it (click test button), I receive measage etc. But I don't receive message when the form installed on the website, sender receive notification only.

    Please help and advice :)

     

    Thanks for your service!

  • Profile Image
    moonzkie
    Answered on November 06, 2012 at 07:17 AM

    Can you please try to re-embed your form using an iFrame code? To get your form's iFrame code, please follow the steps below:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    Just let us know if this doesn't work so that we can further assist you.