What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don't receive form data via email

    Asked by shumski on November 06, 2012 at 07:03 AM

    Hello

     

    I set up form and email alerts. It works good when I test it (click test button), I receive measage etc. But I don't receive message when the form installed on the website, sender receive notification only.

    Please help and advice :)

     

    Thanks for your service!

    Page URL:
    http://euphoria-imaging.com/contact.html

  • Profile Image

    Answered by moonzkie on November 06, 2012 at 07:17 AM

    Can you please try to re-embed your form using an iFrame code? To get your form's iFrame code, please follow the steps below:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    Just let us know if this doesn't work so that we can further assist you.