What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form has disappeared from 'my forms'

    Asked by cmoran7 on November 06, 2012 at 10:21 AM

    It looks like my editable form has disappeared from my profile, along with all of my responses. I can still pull up the form via link, http://form.jotform.us/form/22196534293154

     

    It looks like the backend is still functioning- PDF's that are uploaded to the form are still being added to my dropbox account.

    Page URL:
    http://form.jotform.us/form/22196534293154

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 06, 2012 at 10:46 AM

    We had a bug on My Forms page that caused the forms to not show up. It is fixed now. Thank you for your patience. 

    Sorry about this. We are getting ready to release the brand new version of the My Forms page. 

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    Answered by sufian0naeem2 on January 13, 2013 at 06:11 PM

    same happened to me just now.. please fix asap..

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    JotForm Support

    Answered by jonathan on January 13, 2013 at 06:33 PM

    @sufian0naeem2

    Hi, can you please confirm if you are still having this issue?

    My Forms is working just fine at this time. It is possible that what you encountered is a network related issue instead. I checked your account and can see all your forms and found no issue on the account either.

    Will awaite for your updates.

    Thanks.

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    Answered by sufian0naeem2 on January 13, 2013 at 06:38 PM

    mm.. still having the issue... when i open 'My Forms' .. it jus shows me to create form..upgrade to premium .. etc.. 

    i think am also having a network related issue.. becuase i cant even upload screenshot of it..

    and cant edit a form because it doesn't open the properties..

  • Profile Image
    JotForm Support

    Answered by jonathan on January 13, 2013 at 06:46 PM

    Yes, it is probably cause by network problem on your end. Try to resolve this on your end and everything should work just fine.

    Thanks.