What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Where myforms ?

    Asked by Capodanno24 on November 06, 2012 at 10:26 AM

    I have an acoount, and I have cca 45 forms.

    but today it is impossible to see on my account on Jotform.


    Yesterday I have to you requied the upgrade at premium program, but to day I have any answer of you, and

    my forms "all" it is impossible to see and manage on my account, please help me in 24 our or I change system

    and change your company for my bussiness.



    I whaiting.


    Best regards




  • Profile Image
    JotForm Founder

    Answered by aytekin on November 06, 2012 at 10:45 AM

    We had a bug on My Forms page that caused the forms to not show up. It is fixed now. Thank you for your patience. 

    Sorry about this. We are getting ready to release the brand new version of the My Forms page. 

  • Profile Image

    Answered by Capodanno24 on November 06, 2012 at 10:47 AM

    Now I see my forms in my account in jotform.




    But I have a problem for my upgrade a Premium program, your payment section dont' accept My credit card, (I have to use 2 minutes ago in an another web site whit successfull) but in your site NO, I have to send yesterday to you an e-mail whit this problem.


    Please give me an answer.


    best regards



    Capodanno24 - Italy

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 06, 2012 at 11:00 AM


    Please open a new thread for your billing issue. Thanks!