What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jotform's own Sign Up form isn't accepting any of my input

    Asked by guest_23104765253045 on November 06, 2012 at 12:25 PM

    The "Username" field keeps error messaging "Username unavailable" (even for such as 'zatotalnonsense')

    Password field says "This field cannot be left empty" When it has been filled - - which leads me to believe my input is not registering.

    So can't sign up?  Not very reassuring at the outset.

    Yes... Javascript is enabled in Firefox (16.0.2)


    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 06, 2012 at 01:07 PM


    Apologies for the inconvenience. Our developers are currently deploying updates to the My Forms page, and this problem might be one of the side effects.

    I have already reported this to them. This should be taken care of soon.

    Your patience is greatly appreciated.


  • Profile Image
    Chief Technology Officer

    Answered by eee on November 06, 2012 at 01:56 PM


    Problem has been solved, you can register now,

    Kindest Regards,