I cannot submit the form when cash or check payment method is selected

  • LJDLJD2277
    Asked on April 21, 2018 at 2:22 PM

    I need to complete registration forms for an event and need to know why I can't successfully submit the forms when the registration donation method is different form of payment other than credit card.



    Here is the form for you to review

    I can be reached at (719) 287-1442

     

    Thank you

  • Welvin Support Team Lead
    Replied on April 21, 2018 at 4:11 PM

    You need to hide the credit card section when the other payment method is selected or show the credit card field when the CC method is selected. You can do it by adding a condition in the form;

    https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer 

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