What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I make sure that I get the messages from the form to my email box.

    Asked by Rhodnet on November 06, 2012 at 02:15 PM
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    JotForm Support

    Answered by EduardoMendez on November 06, 2012 at 02:19 PM

    Hi there!

    Please whitelist our Jotmails ip addresses or ask your email service provider to do it for you.

    Also, a good suggestion would be to set the sender address to noreply@jotform.com  on your form notifications.

    Please let us know if you need further assistance!

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    Answered by Rhodnet on November 06, 2012 at 02:24 PM

    Thank you so much I will try that.

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    JotForm Support

    Answered by Deygus on November 06, 2012 at 02:28 PM

    On behalf of my colleague you are welcome and if you have further problems or more questions just let us know.