What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change Submission Email Address

    Asked by adinasbrooklyn on November 06, 2012 at 04:08 PM

    Hello, I need to change the address of our account. I had changed the email address under account settings, however jotform submissions continue to be sent to the original email for which I signed up with. Is there a way to correct this?




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    JotForm Support

    Answered by Mike_T on November 06, 2012 at 04:40 PM

    Thank you for contacting us.

    This is possible to change Submission Email Address via the form Notification Email settings.

    Please take a look at the following article:

    Finding out E-mail Address used for submission notifications

    If you need any further assistance, please feel free to contact us. We will be happy to help.