What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Favorites not saving when I exit form builder tool

    Asked by jwyckoff on November 06, 2012 at 04:18 PM

    When I click on the star to add a form to my favorites it does not save when I go out of favorites or exit the form builder.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 06, 2012 at 04:30 PM

    Sorry for this inconvenience. The old My Forms page is laden with bugs, that's why we'll be switching to the new version (My Forms 3).

    We'll be rolling this out to our users slowly. Kindly wait for your account to get switched to My Forms 3.

    In the meantime, use the Folder function instead to group your favorite forms.