What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Lost forms.

    Asked by guest_23107131175038 on November 06, 2012 at 05:14 PM

    HI, 

     

    i dont know if i created a form with a guest account or what but i cant find where the submissions are being sent to and i need them VERY BAD. I have tried every email address possible and there is not ONE form on mine that match the ones that I created. How do I find these???? I had a client submit these 2 forms:

     

     

    http://form.jotform.us/form/23074812355148

     

    http://form.jotform.us/form/23075723750149

     

    PLEASE HELP!

  • Profile Image
    JotForm Support

    Answered by Welvin on November 06, 2012 at 05:56 PM

    Hi,

    The forms mention are under a guest account wilth no email associated with it. Please register to us and clone this forms so you can have the full control over them. We can also move this forms if you want, just please register or let us know if you have a registered account.

    Thanks

  • Profile Image

    Answered by SassyShara on November 06, 2012 at 10:13 PM

    HI, I am already registered with you. My sign in is sassyshara. Can you send me the information that has already been submitted from my client? She filled both forms out already. I would really appreciate any help asap! Thanks so much! You can also email the forms to shara.robinson@me.com

  • Profile Image
    JotForm Support

    Answered by liyam on November 06, 2012 at 10:23 PM

    Hello SassyShara.  I have now transfered the forms to your account.  You should be able see the submissions on the following forms now.

    Please let us know if you have other questions or concerns.

    Thanks.