Classic forms: Form title is not showing properly when form is shared (in thumbnail)

  • Profile Image
    jazmkt
    Asked on April 23, 2018 at 09:54 PM
  • Profile Image
    Nik_C
    Answered on April 24, 2018 at 02:06 AM

    I was able to replicate this issue and I will forward it to our backend team for further checking.

    We'll get back to you via this thread.

    We're sorry for this inconvenience.

  • Profile Image
    Nik_C
    Answered on September 05, 2018 at 11:00 AM

    This issue is now resolved.

    Please check and let us know if you're still able to replicate this issue.

    Thank you!

  • Profile Image
    serbay
    Answered on September 06, 2018 at 03:31 AM

    Hello jazmkt,


    In addition to what my colleague has to say,

    While sharing a form to Facebook, the page name of the form will be shared in the thumbnail.


    To set 'Page Title':  In 'Edit Mode' -> 'Settings' -> 'Form Settings' -> 'Show More' -> 'Page Title'

    ** If a user changes page title on the form which already exists, sometimes it can take 5-10 minutes to affect the facebook sharing.


    Hope this helps you.

    Keep us informed of your progress, please.

    Regards