It says I have reached my maximum forms?

  • jessica_marra
    Asked on April 24, 2018 at 4:26 PM

    An error comes up when I try to create a new form saying I have reached my limit on this account, however I just deleted about 20 existing forms and purged the trash and the error still comes up. 

    Jotform Thread 1454368 Screenshot
  • Kevin Support Team Lead
    Replied on April 24, 2018 at 6:53 PM

    You have passed by 94 forms the allowed 100 for your silver account, it's not needed to delete the forms in the trash folder, it's not needed to delete the forms either and simply disabling them will help to get available spots. 

    In order to know how many forms you need to disable I would recommend you to check the actual usage and limit on your account, this guide will also help you getting into this page and will also provide you more information about the different limits your account has: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    I hope this helps.