Changing cell height in email alerts

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    paws19
    Asked on November 07, 2012 at 09:21 AM

    Hi,

    I would like to shrink the height of my cells on my email alerts so that when I view or print my pdf form, it will only be one page. Rite now one of my forms has just 3 lines on page 2.

    It looks like it is possible to do if I click on the "cell property icon" in the email alerts, however I dont know what size they are by default so that I can use a lesser number to use.

    There are also some other questions it asks that I wouldn't know how to answer.

    Thanks for any help,

    Laurie

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    liyam
    Answered on November 07, 2012 at 12:08 PM

    Hello Laurie.  Can you tell us which one of your forms is it that you're having this issue?

    Thanks.

  • Profile Image
    liyam
    Answered on November 07, 2012 at 12:10 PM

    In addition, for your other questions, you can simply create a new topic (ask a new question).  We'll do our best to handle each of your questions per topic.

    Thanks.

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    guest_23123810682043
    Answered on November 08, 2012 at 10:40 AM

    It isn't really an issue. I am just trying to build my forms so that once I receive a submission and view it in pdf it will fit on one page. This way I can print it out on one page. The one form I need al the questions to be in the form. The form in pdf  3 lines on page 2. I am thinking if I can make the table height less on each column, I just might beable to get the pdf form to fit on one page. All my forms fit on 1 page except this one, because I have more questions on it. I am just trying to customize the email alert table a bit but I need to know the default height of the cells in the table.

    http://www.jotform.com/?formID=23046945459159

    Thanks,

    Laurie

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    EduardoMendez
    Answered on November 08, 2012 at 11:08 AM

    Hi there!

    You can edit the height  and size of the text of your e-mail via HTML.

    There is an HTML button that allows you to do this.  I have created a clone and sent you a test submission with minimal changes to the HTML.  please take a look at it and let me know if that helped!

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    paws19
    Answered on November 08, 2012 at 01:16 PM

    I dont see your clone. I made a clone of it yesterday and put it in a backup folder, but I dont see one today. Could you take a snapshot of the html window and circle the number you changed and let me know what it was before so If I need to change it some, I wont need to keep asking you to do it for me. Well, hopefully!

    Thanks,

    Laurie

    P.S. I see your submission it went to a different form. The one I am working on is the reservation form.

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    EduardoMendez
    Answered on November 08, 2012 at 02:22 PM

    Hi there

    You will see that your HTML code has the following tags

    <table> (start of a table)

    <tr> (start of a row)

    <td><t/d> 

    </tr> (end of a row)

    </table> (end of a table)

    You can define the height of the rows <tr height="20">

    This is a tidious procedure as you would have to look for all the starting <tr> tags.  However, you can also choose to send your notification in Text mode.  There you simply move the elements around to suit the look you want.

    Hope that helps! 

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    EduardoMendez
    Answered on November 08, 2012 at 02:23 PM