Why don't I receive my submissions?

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    Maud Bekedam
    Asked on November 07, 2012 at 09:36 AM

    Hi, in the beginning I did receive the submissions. Now however, I am not receiving anything any more. It is not in my spam filter either. Can you please tell me where the submissions are send to? I would really like to get them back, is this possible?

    Thanks! Maud Bekedam


    Form URL: http://www.astromaud.nl/Astromaud/Complimentjes_Tips.html

    Form source code: <script type="text/javascript" src="//form.jotformeu.com/jsform/22744259923359"></script>

  • Profile Image
    Answered on November 07, 2012 at 10:58 AM


    Sorry for the inconvenience that may have caused. Changing your form's notification Sender Email to noreply@jotform.com might solve the problem and whitelist JotMail's IP's Addresses to avoid rejection.



    Thank you!