What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade not showing

    Asked by JKern313 on February 22, 2011 at 08:36 AM

    I upgraded my account last night and it is not showing as being upgraded. How do I make sure it gets applied soon? I do have a confirmation email. I need this taken care of ASAP since I have payments coming through.

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    JotForm Founder

    Answered by aytekin on February 22, 2011 at 08:38 AM

    It looks like you changed your username on the form with your name accidentally. I upgraded your account manually now.

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    Answered by JKern313 on February 22, 2011 at 08:45 AM

    Wow, thanks for the fast service!