What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It's not emailing me!

    Asked by markkmcconnaughhay on November 07, 2012 at 11:29 AM

    I set up a form, and submitted information (tested) and it successfully emailed me...but when I changed the form, it stopped...my notification setting is still there, and I checked my email address an it is valide. 

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    Answered by pinoytech on November 07, 2012 at 12:06 PM

    Hi there,

    Sorry for the inconvenience that may have caused. After you change/update your form, have you tried already re-creating new form notification? If not, can please give a try and if doesn't work do let us know.

    Thank you!

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    Answered by markkmcconnaughhay on November 07, 2012 at 12:23 PM
    Yes,
    Unfortunately (I just tried this) it is still not working...
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    JotForm Support

    Answered by liyam on November 07, 2012 at 01:14 PM

    Have you checked your spam folder if in case the notifications have landed there?  It's possible that with your new contents, some might have started triggering your spam filter to block alerts from us due to your new contents.