What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can we cancel the jotform services so we don't have to pay?

    Asked by guest_23115095868055 on November 07, 2012 at 01:13 PM


    We are not using your services right now and we do not plan to use them in a while, but we keep paying for it monthly, and we want to cancel that.

    How can we cancel the services so we don't have to pay?


    We expect for your answer


    Thanks a lot

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    JotForm Support

    Answered by liyam on November 07, 2012 at 01:15 PM

    Hello.  Can you please provide us your username so we can check your account information?