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Monica LIndheAsked on April 26, 2018 at 8:34 AM
I've paid Global Art Fair with my credit card and should finalize my order. But the page could not be found, see enclosed screenshot.
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gizemReplied on April 26, 2018 at 10:27 AM
Your attached screenshot did not reach to our support forum. Could you view this thread in the browser and post your screenshot like in the below user guide?
How to Post Screenshots to Our Support Forum
Also, could you explain the problem you had with more details? Did you fill a form and could not make the payment? If so, could you share the form URL with us?
If we can understand the exact problem, we can assist you better. We will be waiting for your reply.
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Monica LindheReplied on April 26, 2018 at 10:36 AM
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Monica LIndheReplied on April 26, 2018 at 10:43 AM
Hi! I paid, with my creditcard, the fee for the Global Art Fair in Amsterdam 2019. Everything went smooth until I should finalize it, then the webpage couldn't be found, and I don't know if the money reached the GAF. But it is taken from my account.
The URL I can see now is https://www.2checkout.com/checkout/purchase
now is https://www.2checkout.com/checkout/purchase
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Kiran Support Team LeadReplied on April 26, 2018 at 11:51 AM
It looks like that you have submitted the form http://www.jotformpro.com/form/80863199875980. Since the form is being managed by one of our users, we request you to check with the form owner for the payment related information. They can provide you with the information about your payment.
Thanks!