Odd Title In Search

  • spacare
    Asked on April 26, 2018 at 1:49 PM

    Hello I hope you can help me solve a mystery

    When I do a search in my email client (Outlook) for a "Form" customer the search brings up the correct client/form but it always has the same Random name in it (Jim Bringe) in the name subject line. I don't know who this guy is or why it is there I can't figure out why, any idea?

    Jotform Thread 1456646 Screenshot
  • David JotForm Support
    Replied on April 26, 2018 at 2:57 PM

    Is that name only present in Outlook?  I checked our email logs and didn't see anything that would cause that name to show in the subject line.  Unless the emails are being forwarded from your help@ address to your inbox, I am not sure how they could be assigned that name.