What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying bto create an account.

    Asked by carlos on November 07, 2012 at 06:50 PM

    I am trying to create an account however the User Name field is not allowing me to type anything. The email and password fields are allowing me to enter infrmation but not the User Field... Why is this?

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    JotForm Support

    Answered by Welvin on November 07, 2012 at 07:02 PM


    I have just tested our registration page and works fine on my end. 

    Please try to clear your page cache and do try to register account or use a different browser.