Why is my account suspended?

Hello,
I tried to login into account but was told login failed, suspended.
Find attached screenshot.
Please rectify this as soon as possible.
Thanks.
...

I have checked your account and it has been suspended due to the passport fields you have on your form http://www.myjotform.com/form/80256166718562. 

Please note that this is considered as sensitive information, you will need to provide some sort of proof that this information is required for your business, you will also need to update your JotForm profile email address with your corporate address since this will also help to verify your business. 

We will wait for your response. 

Hello,
This is response to your query:
1. The form I have created in your platform is for international conference
...

Please note that it is not allowed to have a File Upload field on your form requesting for a passport photo scan.

The faulty field has been removed and your account has been reactivated.

You can request the passport number if you want to.
It is necessary to add a Terms & Conditions and a Signature widget to your form if you add a field like that.

Terms & Conditions - https://widgets.jotform.com/widget/terms_amp%3B_conditions
Signature - https://widgets.jotform.com/widget/signature

You can also choose to encrypt the form instead of adding the widgets.

Terms of Use

You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm, Inc. including SSL and Encrypted Forms features.

Related Help Article: Encrypted-Forms-and-How-to-Use-Them

hello,
I discovered yesterday that I couldn't login to my account and my form was
disable again.
Kindly check and let me know why my account was suspended and my disable.
Thank you.
Osewa Oluwaseun
username: joseun
...

You have the Passport and its Expiry Date in the form. This information is considered sensitive which is against our Terms of Use. As mentioned by my colleague, we will allow this but see to it that you will add some terms and condition in the form related to the Passport such as why you are asking it, what its usage for the application. 

You also need to add an e-signature field in the form for registrants to sign.

I have reactivated your account again. Please do the changes as soon as possible. 

Thank you for your quick response.
...

Hi, thanks for your quick response.
How do I add the e-signature terms and conditions to the form.
Thank you.
...

Here are guides you can follow:

https://www.jotform.com/help/154-Creating-a-Scrollable-Terms-and-Conditions 

https://www.jotform.com/help/433-How-to-Add-an-E-Signature-to-Your-Form 

Thanks a lot
I tried to add e-signature as per your sample but on the add form element,
it shows no widget found
Also how do add only terms and conditions link which will take registrant
to my website terms and conditions page instead of scrollabe widget on the
form
...

See the cast below which shows how to add the E-Signature Widget and the Terms & Conditions Widget. You can add a link to the terms on your website using the Terms & Conditions Widget.

DEMO: https://form.jotform.com/81524433255958

Hello
My name is oluwaseun Osewa
I upgraded my account from free account to bronse monthly of $19 on June
26, 2018.
I downgraded back to free subscription account on 24th July, 2018 because
the registration ended on the 24th July 2018 but was surprised when $19 was
deducted from account through my Paypal account.
Acct:200**862
DT:7/26/2018:4:30 PM
PAYPAL *JOTFORM 4029357733
DR Amt:USD19.00
Bal:34,287.63
REF:527116176
Pay bills & more at www.globalpay.com.ng
Please kindly refund the amount back to me.
You can check my account in order to confirm my complain and see that I
have downgraded since 24th July, 2018
Thank you
Joseun
...

 Your question has already been addressed on the following thread: https://www.jotform.com/answers/1536240