What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not able to get my form open to use it. I have the options of edit or preview but how do I just open and use my form?

    Asked by brazelton_debi on November 07, 2012 at 11:59 PM
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    JotForm Support

    Answered by EduardoMendez on November 08, 2012 at 12:12 AM

    Hi there,

    If you are receiving an error msg when opening the Preview or when entering the URL found on the Embed icon, please provide the URL of the form in question and we will be glad to look into it further.