What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Error: v8_build_source.js:49 warning

    Asked by newaxis on November 08, 2012 at 05:48 AM
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    JotForm Support

    Answered by NeilVicente on November 08, 2012 at 05:54 AM

    Hello,

    Sorry for the inconvenience. I have already applied a fix and cleared your account's form cache.

    Can you please check if the error still persists?

    Regards

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    Answered by guest_23114717029044 on November 08, 2012 at 05:55 AM

    i'm getting the same error

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    JotForm Support

    Answered by NeilVicente on November 08, 2012 at 05:57 AM

    @guest_23114717029044

    What is your account username?

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    Answered by guest_23082204253038 on November 08, 2012 at 06:08 AM

    I am also facing the same problem!! 

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    Answered by guest_23082287665056 on November 08, 2012 at 06:12 AM

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

     

    user name : amkmc

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    JotForm Support

    Answered by NeilVicente on November 08, 2012 at 06:20 AM

    We apologize for this inconvenience. This problem has been reported to our developers, and they are working to resolve this as soon as possible.

    In the meantime, please use www.jotform.com on your form url and embed codes.

    For example:

    <script type="text/javascript" src="//form.jotform.me/jsform/10990911297"></script>

    becomes:

    <script type="text/javascript" src="//www.jotform.com/jsform/10990911297"></script>

    Hope this helps.

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    Answered by guest_22845185430049 on November 09, 2012 at 09:45 AM

    When will this be fixed? I have a huge event coming up and it looks bad on my company's behalf that my forms are not working. 

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    Answered by pinoytech on November 09, 2012 at 10:04 AM

    Sorry to say but we can't provide you an ETA to when this be fixed. All we know is that one of our developer is already assign and working on this bug. Don't worry, as soon as this issue sorted out, we will inform you immediately.

    Thank you!

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    Answered by editor01 on November 29, 2012 at 02:37 AM

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

     

    i am recive  this error in my website

     

    mail id editor@ijecs.in

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    JotForm Support

    Answered by idarktech on November 29, 2012 at 04:55 AM

    @editor01

    May we know your website URL so we can check the error?

    We'll wait your reply. Thanks!

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    Answered by guest_23332364344044 on November 29, 2012 at 05:06 AM

    Same problem for me, see: http://www.jotform.com/answers/152271-Form-stop-working

    Thanks

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    JotForm Support

    Answered by idarktech on November 29, 2012 at 05:08 AM

    Thanks for reporting. The problem is now forwarded to our developers for a quick resolution. We'll let you know once it's fixed.

    Thanks!

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    Answered by guest_23334103847045 on November 29, 2012 at 11:31 AM

    Same here... what can I do now? change url to jotform.com?

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    Answered by pinoytech on November 29, 2012 at 11:39 AM
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    Answered by floydpr on December 26, 2012 at 10:41 AM

    Getting this same error on one of my forms, but not all. Has this ben resolved? Changing the url is not working. 

     

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    JotForm Support

    Answered by EduardoMendez on December 26, 2012 at 10:59 AM

    Hi there, 

    I have erased the cache on your forms from our end.  This should have fixed the problem.

    Please give it a try and let us know if the issue continues!

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    Answered by djcamacho on December 26, 2012 at 11:51 AM

    We're having the same problem on one of our forms:

    http://form.jotformpro.com/jsform/21098751694968

     

    found here:

    http://www.mafc.com/leader-advertising-submission-form.php

     

    Can you clear our form's cache to see if this clears it up?

    Thanks!

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    JotForm Support

    Answered by EduardoMendez on December 26, 2012 at 12:05 PM

    Hi there, 

    I have cleared the cahce on your forms from our end. Please give it a try and let us know if the issue continues.

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    Answered by floydpr on December 26, 2012 at 12:06 PM
    All fixed- thank you!
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    Answered by hcbailey on December 26, 2012 at 04:48 PM

    We're also receiving this error on one of our forms.

    http://form.jotform.com/form/2845413430

     

    and the form appears here: http://www.colonypark.org/index.php/tenant_request

    Can you clear our cache as well?

     

    Thank you so much!

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    JotForm Support

    Answered by EduardoMendez on December 26, 2012 at 06:45 PM

    Done!

    Please let us know if the issue continues!

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    Answered by jennifersmu on February 06, 2013 at 02:28 PM

    I'm having the same error on page http://www.vergent.net/mpls-vpn-sale.html.  Please help!

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    Answered by jennifersmu on February 06, 2013 at 02:31 PM

    Never mind--I changed the code to jotform.com and that fixed it. Thanks.

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    Answered by shophelenjean on February 08, 2013 at 03:40 AM

    I'd like some assistance with this error message as well

    http://www.jotform.com/?formID=30382196250248

     

    EDIT: fixed

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    Answered by topekalasik on February 20, 2013 at 11:57 AM

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^

     

    Error showing up where form is supposed to be.

     

    @topekalasik

     

    Thanks.

     

    EDIT: Fixed

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    JotForm Support

    Answered by EduardoMendez on February 20, 2013 at 11:58 AM

    I have cleared the cache on your forms.

    Has that fixed the problem?

    Please let us know!