What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i resubscribe with another credit card?

    Asked by burlaka on November 08, 2012 at 07:35 AM

    My login is "burlaka"

     

    Thank you

  • Profile Image
    JotForm Support

    Answered by mliz on November 08, 2012 at 07:53 AM

    Since you are paying using a credit card you can update it via Plimus the payment gateway the JotForm use. Here's how you can update the credit card information:

    1.  Log in to Plimus via this page - https://secure.plimus.com/jsp/account_login.jsp.  Your billing username is 1318234518372.

    2.  Go to My Account then click the Change link on the payment method column (far right side) of your active Jotform subscription.






    Please let us know if you need anything else.