Submission count not found

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    Capodanno24
    Asked on November 08, 2012 at 11:00 AM

    The subbmission count of used form dont found on my account.

     

    I have to pay for 1000 subbmissions form, but I See only "0"

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    Capodanno24
    Answered on November 08, 2012 at 11:10 AM

    Where is it My premium 1000 submissions forms ? Asked by Capodanno24 on November 08, 2012

    Yesterday I have to upload to premium program for 1000 submissions forms,

    this morning I see in my account " used 22 of 1000 " submission

    Now I see in my account used 22 of 0  (zero = nothing)

    Please to you intervent to repair this situation.

     

    Thank you in advance for immediate answer.

     

    Best regards

     

    Marcello

    Capodanno24

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    pinoytech
    Answered on November 08, 2012 at 11:13 AM

    Hi there,

    We apologize for the inconvenience that may have caused. I will submit a ticket to our dev team regarding on this bug and they will inform you immediately via this thread as soon as they fixed it.

    Thank you!

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    Capodanno24
    Answered on November 08, 2012 at 11:16 AM

    Thank you, for help me.

     

    Best regards

    Marcello

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    pinoytech
    Answered on November 08, 2012 at 11:18 AM

    You are quite welcome! We ask your patience while our dev team working on this.

    Thank you!

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    emrew86
    Answered on November 09, 2012 at 08:12 AM

    Bug has been fixed...