- Capodanno24Asked on November 08, 2012 at 11:00 AM
The subbmission count of used form dont found on my account.
I have to pay for 1000 subbmissions form, but I See only "0"
- Capodanno24Answered on November 08, 2012 at 11:10 AM
Yesterday I have to upload to premium program for 1000 submissions forms,
this morning I see in my account " used 22 of 1000 " submission
Now I see in my account used 22 of 0 (zero = nothing)
Please to you intervent to repair this situation.
Thank you in advance for immediate answer.
- pinoytechAnswered on November 08, 2012 at 11:13 AM
We apologize for the inconvenience that may have caused. I will submit a ticket to our dev team regarding on this bug and they will inform you immediately via this thread as soon as they fixed it.
- Capodanno24Answered on November 08, 2012 at 11:16 AM
Thank you, for help me.
- pinoytechAnswered on November 08, 2012 at 11:18 AM
You are quite welcome! We ask your patience while our dev team working on this.
- emrew86Answered on November 09, 2012 at 08:12 AM
Bug has been fixed...