What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my account?

    Asked by Pegasus on November 08, 2012 at 11:01 AM


    It is stange that when I tried to log in but it keeps saying the password doens't match.

    But it works fine if I go to create a new account page, I can access all my data.

    Could you help me with this?




  • Profile Image

    Answered by pinoytech on November 08, 2012 at 11:04 AM

    Hi Yen,

    Sorry for the inconvenience that may have caused. Have you tried already deleting your browser cache and cookies? If not, can you please give a try?

    Thank you!