What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hidden form Collapse Problems

    Asked by bdewitt on November 08, 2012 at 12:14 PM

    In the form listed below. I have several form collapse feilds that are hidden and shown once a subscription is selected. It was working fine a day or two ago. Now when a subscription is selected the correct feilds shows up but the "hidden" form collapse title shows as well for each one.. Why is this?

    Page URL:
    http://form.jotformpro.com/form/23064990283962

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    JotForm Support

    Answered by NeilVicente on November 08, 2012 at 12:30 PM

    Hello,

    I can reproduce the error on my end, so I will forward a ticket to our developers. We will have this fixed soon.

    We ask your patience on this matter. Thank you!

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    Answered by cettox on November 09, 2012 at 08:42 AM

    The previous fix about the issue does not correctly fix it, in all cases. However, dev-team worked out a new fix, and it is now working as it should in all cases.

     

    If you have any more questions, feel free to contact us.