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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Still getting the Oops! You must suppy either a card or a customer id!

    Asked by tomasibrown on November 08, 2012 at 12:17 PM

    I'm using Muse on my Mac using Lion 10.7.4.  I've tried using the straight embedded form and also the iFrame and still getting the same error message.  Please help!  

    my website is:  www.mountainwestelite.com

     

    Thanks.

    TB

    Page URL:
    www.mountainwestelite.com/register

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    JotForm Support

    Answered by EduardoMendez on November 08, 2012 at 12:40 PM

    Hi there!

    Here is a screenshot of your page.

    Can you please tell us when you are getting the error message?

    I will continue testing on my end.

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    JotForm Support

    Answered by EduardoMendez on November 08, 2012 at 12:47 PM

    I now understand your comment.

    Can you please test your stand alone form and see if you receive that error?

    If you don't, embedding with iFrame would be the best suggestion.

    Please try it and let us know the results so that we can continue testing on our end.

    Thanks for your patience!

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    Answered by tomasibrown on November 08, 2012 at 01:02 PM

    Hi Eduardo...sorry took a bit to get back.  I finally got it fixed.  I reinput the API codes and that seemed to do the trick.  I kept it in the iFrame format and it's working now.  Thanks.