I have jotform attached to biz website. Account needs to be changed to maiden name

  • Profile Image
    Kathy McClare
    Asked on February 22, 2011 at 10:39 AM

    I have a registration form and payment option (managed by Plimus??)  attached to my website.  I realize now that the submissions for payment are going to a former and now defunct PayPal account under Kathy DiMartino. How can I make changes so that payments go to correct account? I will contact PayPal also.  

    I cannot recall my jotform username, password etc...  

    Former info :  Kathy DiMartino   kathydimartino@mac.com

    current info  :  Kathy McClare     kmcc@me.com

    Thank you--- our camp is 3/26 and registration is underway.  The things you find out when you think everything is in order. LOL!

    Kathy McClare

    Form is on EVENTS page below poster...

  • Profile Image
    aytekin
    Answered on February 23, 2011 at 07:05 AM

    Open your registration form on the form editor. Then, click on the PayPal integration field to select it. You will see a wizard icon on the right side. Click on that and you will see the email address of the PayPal account. Change that, continue to the next steps, complete wizard and save your form.

    You do not need to update the form code on your site for this change. It should just start sending users to the new paypal account's payment page as soon as you save your form.