What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    need to add a online convenience fee to my products

    Asked by petrinarush on November 08, 2012 at 04:17 PM

    need to add a online convenience fee to my products....how do I do that?

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    JotForm Support

    Answered by NeilVicente on November 08, 2012 at 04:21 PM

    When you say "online convenience fee", is that a mandatory fee that should always be added to any orders from your form?

    How exactly do you plan to receive payments on your form? Are you going to use one of our built-in payment tools?

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    Answered by petrinarush on November 08, 2012 at 04:29 PM

    yes, we will use the paypal payment tool from the form and yes it is mandatory for all orders
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    JotForm Support

    Answered by Mike_T on November 08, 2012 at 04:55 PM

    Thank you for provided information.

    You may add a Shipping & Handling fee within your PayPal account.

    Calculate shipping and taxes

    If this is not an option for you, please add your handling fee as a separate product through the PayPal tool on the form. Then we will be able to make some custom work around for you.

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    Answered by petrinarush on November 08, 2012 at 06:07 PM
    yes i needed to just have it automatically added to the total...how do i do that
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    Answered by jeanettebmz on November 08, 2012 at 06:55 PM

    You would need to add a Shipping & Handling fee within your PayPal account. In order to accomplish that with our Paypal Integration

    Please go to this link Calculate shipping and taxes

    Like Mike has stated, " If this is not an option for you, please add your handling fee as a separate product through the PayPal tool on the form. Then we will be able to make some custom work around for you"

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    Answered by petrinarush on November 08, 2012 at 08:22 PM
    OK how do I add the handling fee as a separate product through the PayPal tool on the form
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    JotForm Support

    Answered by idarktech on November 08, 2012 at 09:28 PM

     

    @petrinarush

    It's pretty easy. The process is the same when you create products with your paypal form.

    While on the paypal product wizard, just click on "Add New Product" to add a separate product, this is what my colleague means.

    Now to make this shipping fee required, you have to prepopulate shipping checkbox using URL parameters. Example: http://form.jotform.me/form/21512262324441?myProducts1[][id]=1005

    Furthermore, a more advance workaround can be found here: http://www.jotform.com/answers/99179-How-can-I-require-1-of-the-products-listed-to-be-purchased#99437

    Feel free to let us know if you have further questions. Thanks!