I cannot drag/drop the conditions to reorder the list

  • chrismuglia
    Asked on May 2, 2018 at 1:58 PM

    i understand you can drag conditions to reorder them. but i'm not able to drag them. i get the arrows when i click the 3 lines in the upper left, but it won't move anywhere. 

    can you reorder them in a different way?

    thanks.

  • Welvin Support Team Lead
    Replied on May 2, 2018 at 3:02 PM

    You need to hover your mouse to the three lines, then click-hold your left mouse key then drag.

    I cannot drag/drop the conditions to reorder the list Image 1 Screenshot 20

    Note that clicking alone won't make it. You need to hold the left mouse key to drag/drop conditions. 

  • chrismuglia
    Replied on May 2, 2018 at 9:19 PM

    i am clicking, holding and trying to drag. but instead of moving the box, it just starts highlighting the content.

  • Nik_C
    Replied on May 3, 2018 at 1:27 AM

    I wasn't able to replicate this issue:

    1525324938screencast Screenshot 10

    Please try using a different browser if the issue persists.

    Thank you!