What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are you experiencing bugs in the system?

    Asked by intnetwork on November 09, 2012 at 07:50 AM

    Bugs keep appearing on the form. I have tried to change the color of the text but cannot go across the spectrum. I have tried to enter a text area but seem not to be able to type any text. The entire UI is slow and unresponsive. I didn't expect this at all so I am wondering whether these are anticipated problems. Please advise.

    All the best

    Nick

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    JotForm Support

    Answered by jonathan on November 09, 2012 at 08:56 AM

    Hi Nick,

    There is currently no reported system downtime for JotForm within the 24hrs. So, I think this is something we cannot attribute to as the reason for the issue you encountered at the time.

    Can you confirm if you are still having the same problem up to this time?

    May I suggest also that you try refreshing your browser by clearing the cache -- and afterwards, login back to JotForm.

    Please provide us update when you can.

    Thanks.