What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to prevent messages from being received as spam, not ending up in the garbage?

    Asked by wwwclub on November 09, 2012 at 09:40 AM

    How to prevent messages from being received as spam, not ending up in the garbage?

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    Answered by pinoytech on November 09, 2012 at 09:59 AM

    Hi there,

    By using noreply@jotform.com as your form's notification sender email address, you can prevent notification messages being caught by spam/mail filter.

    Please follow this simple guide:

    1. While on your form, Click "Setup & Embed" tab then Email Alerts

    2. Open form's Notification, then click on Reply-To and Recipient Settings

    3. Change the Sender Email to noreply@jotform.com and E-mail to your Reply-to Email.

    Thank you!

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    Answered by wwwclub on November 09, 2012 at 12:15 PM

    Ok

    Obrigado!....