What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to view my forms with the New Layout

    Asked by edreamdesigns on November 09, 2012 at 11:28 AM

    I'm unable to see my list of forms after I log in.  I am using firefox and have java enabled and I have refreshed my cache several times.

     

    I opened it in Google Chrome.  Isaw them all listed there.

    In Chrome, I clicked on "switch to old layout' which worked but then, when I was prompted with a short survey/reason for switching back to old layout, the "Send Feedback" button is not working.

     

    Liz

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    JotForm Support

    Answered by NeilVicente on November 09, 2012 at 11:45 AM

    We're sorry for the inconvenience caused by this update on your part. However, after testing extensively, I was unable to reproduce the issue on my end, using a regular JotForm account.

    On Firefox, everything worked perfectly - all my forms are listed. The "Send Feedback" button works well under Chrome, too.

    I am more inclined to believe that this could be a connection issue on your part. Can you please try restarting your computer and see if it helps?

    If not, try accessing JotForm on a different network connection, if available.