I just accidentally deleted all my submissions

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    gapsaprof
    Asked on November 09, 2012 at 06:34 PM

    Please can you restore my deleted submissions that I just did... I was asked for the password and gave it, not really realizing what I was actually deleting and now I have lost all my submissions.

     

    Thanks so much

  • Profile Image
    jonathan
    Answered on November 09, 2012 at 06:56 PM

    Hi, can you please tell us which of among your form it is.

    Honestly, I would not raise any hope of being able to recover lost data for this... but we can see what else we can try.

    This is rather technically, a system default procedure that could have been avoided by adhering to instructions when deleting submissions.

    Thanks.

  • Profile Image
    gapsaprof
    Answered on November 09, 2012 at 09:28 PM

    Good news: In my pandering around with JotForm I actually managed to download all the submissions as a .pdf file about 20 minutes before deleting the submissions, so I'm in a much better position!

     

    Thanks so much,

     

    David

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    guest_23137946520049
    Answered on November 10, 2012 at 12:38 AM

    Thats a relief David. :) Glad to know all is well then.

    Do inform us should you require our assistance again anytime.

    Thanks.