- gapsaprofAsked on November 09, 2012 at 06:34 PM
Please can you restore my deleted submissions that I just did... I was asked for the password and gave it, not really realizing what I was actually deleting and now I have lost all my submissions.
Thanks so much
- JotForm SupportjonathanAnswered on November 09, 2012 at 06:56 PM
Hi, can you please tell us which of among your form it is.
Honestly, I would not raise any hope of being able to recover lost data for this... but we can see what else we can try.
This is rather technically, a system default procedure that could have been avoided by adhering to instructions when deleting submissions.
- gapsaprofAnswered on November 09, 2012 at 09:28 PM
Good news: In my pandering around with JotForm I actually managed to download all the submissions as a .pdf file about 20 minutes before deleting the submissions, so I'm in a much better position!
Thanks so much,
- guest_23137946520049Answered on November 10, 2012 at 12:38 AM
Thats a relief David. :) Glad to know all is well then.
Do inform us should you require our assistance again anytime.