Why isn't my form displaying properly on mobile devices?

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    framelightphotography
    Asked on May 04, 2018 at 04:24 PM

    I was able to implement this correctly on a custom Zenfolio page, but the form does not adapt for a mobile interface. When I visit the custom page on a mobile device, the form does not fit to the screen. Instead, I have to scroll left and right to view the entire width of the form. Is there a solution for this so a user only has to swipe up and down in order to move through the JotForm?



    This is a re-post of a comment on How to embed a form to Zenfolio website?

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    Kevin_G
    Answered on May 04, 2018 at 06:06 PM

    The form may be displaying like that due to several reasons, for example, the elements on the page are conflicting when the form is added, they need to be somehow adjusted or indeed the form is rendering incorrectly on mobile. 

    We will need to get the form URL as well as the page where it's embedded on so we can further test and find what may be causing this. 

    https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

    Please provide us with that information, we will wait for your response. 

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    framelightphotography
    Answered on May 04, 2018 at 06:48 PM

    My apologies for not providing that. Below is the Form URL.

    https://form.jotform.com/81037968678171

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    liyam
    Answered on May 04, 2018 at 10:22 PM

    Upon checking the form on a mobile device, it appears to be fine. Can you share with us the link to the page where the form is embedded?

    Thanks.