What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Another question: How do I delete my profile picture?

    Asked by lornataylor on November 10, 2012 at 03:21 PM

    Obviously, this isn't me.  This is a photograph of one of my clients.  I don't undertand how or why this photograph is there next to my name.  What is going on?

  • Profile Image
    JotForm Support

    Answered by Deygus on November 10, 2012 at 05:10 PM

    Our website is linked with Gravatar (www.gravatar.com) so if you've ever registered your email and the same username there along with uploading a personal Picture or Avatar, it will then recognize it by linking it and showing the set Primary Avatar here.

    If you want to remove it then your best bet is to thier website and remove the picture and it will result in you going back to a default picture for JotForm which is a random colored partial-abstract that you may have seen other users with already.