- ceedubAsked on November 10, 2012 at 08:55 PM
How can I get the FROM column in my emails to show the name of the person filling out the form instead of "JotForm Form Builder"
Thank You, C.A.
- jeanettebmzAnswered on November 10, 2012 at 09:38 PM
Please change the FROM field, to the name field
Let us know if you still need assistance
- ceedubAnswered on November 11, 2012 at 08:14 AM
I tried that, still not working. I need to know the name of the person who sent the form before I open it.
Thank You. C.A.
- JotForm SupportmlizAnswered on November 11, 2012 at 09:02 AM
I made a duplicate of your form with the same settings for the Sender Name and Email which is the NAME field. Upon submission the email notification showed the entry for the Name field as the email From information.
Your settings may have not been saved correctly, can you please login to your JotForm account and go to the Email Notification settings then ensure that the Sender Name and E-mail and set to the NAME field. After clicking on Finish the main 'Edit Form' page is displayed click on 'Save' from the menu bar to save the changes.
Let us know if this works, thanks for using JotForm!