What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form data no longer getting added to Google Docs Spreadsheet

    Asked by guest_23153216107038 on November 11, 2012 at 07:52 AM

    Hi there, My data is no longer populating the associated Google Docs spreadsheet. It stopped sometime yesterday.

    Page URL:
    Popuphttp://form.jotformpro.com/form/22266556543962

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    JotForm Support

    Answered by mliz on November 11, 2012 at 08:26 AM

    Hi,

    Can you try to refresh the integration to do this you will need to remove the current integration and open the My Forms page using Google Chrome to re-integrate.

    Please let us know if this works or not.

    Thanks!

     

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    Answered by jimiking on November 11, 2012 at 07:26 PM

    Yes it did. I'm hoping that you  can resassure me that I'm not going to have to do it again.

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    JotForm Support

    Answered by EduardoMendez on November 11, 2012 at 07:40 PM
    Hi there, We can assure you that we will be here to help you in the case somthing like this ever happens again.As you can understand, services provided by Google, Jotform and other service providers are constanlty evolving in order to better serve our users. This changes sometimes cause hickups, but you can be assured that you will have 24 hour support from our end.Thanks again for using JotForm!