Form data no longer getting added to Google Docs Spreadsheet

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    guest_23153216107038
    Asked on November 11, 2012 at 07:52 AM

    Hi there, My data is no longer populating the associated Google Docs spreadsheet. It stopped sometime yesterday.

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    mliz
    Answered on November 11, 2012 at 08:26 AM

    Hi,

    Can you try to refresh the integration to do this you will need to remove the current integration and open the My Forms page using Google Chrome to re-integrate.

    Please let us know if this works or not.

    Thanks!

     

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    jimiking
    Answered on November 11, 2012 at 07:26 PM

    Yes it did. I'm hoping that you  can resassure me that I'm not going to have to do it again.

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    EduardoMendez
    Answered on November 11, 2012 at 07:40 PM
    Hi there, We can assure you that we will be here to help you in the case somthing like this ever happens again.As you can understand, services provided by Google, Jotform and other service providers are constanlty evolving in order to better serve our users. This changes sometimes cause hickups, but you can be assured that you will have 24 hour support from our end.Thanks again for using JotForm!