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    How can I make payment optional?

    Asked by chyktoronto on February 22, 2011 at 09:06 PM

    I want people to select whether they will pay online (through the payment integration option) or if they will pay by cash or check. If they select check, they should be able to submit without being directed to the payment page. They should be directed there only if they select online payment.

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    JotForm Support

    Answered by obi-wan on February 23, 2011 at 06:30 AM


    Hi chyktoronto,

    One of the possible solution that you can apply is removing payment tool from your form and then in your 'Thank You' page, place a link to the page of payment provider you choose.

    Another solution is adding 'Cash Payment' or 'Send a Check' options with $0 prices when you are building in your 'Payment Wizard'. In this case your customers will be directed to 'Thank You' page if they choose an option with $0 price.



    Also in this two threads you can find answers to similar questions : 1, 2.

    If further assistance is needed feel free.