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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form not showing until I scroll down past the menu?

    Asked by jself on November 12, 2012 at 09:57 AM

    Please see the following screenshots. This was working properly until a few days ago, but I can't figure out why it is now formatting incorrectly. 

     

    Screenshot
  • Profile Image

    Answered by pinoytech on November 12, 2012 at 10:14 AM

    Hi there,

    Sorry for the inconvenience that may have caused. Regarding on the issue, can you please provide us your form ID/URL for us to check?

    Thank you!

  • Profile Image

    Answered by jself on November 13, 2012 at 06:02 PM

    This is happening with all of my forms. One of them is: http://form.jotform.co/form/23056885303858

  • Profile Image

    Answered by fxr on November 13, 2012 at 06:28 PM

    That is strange. 

    I logged checked the form on your account and it looks fine.

    I dont suppose you can try accessing your account and the JotForm editor on a different web browser to see if the same problem occurs there?