Email Notification: Is there a way to update the content?

  • Littlejemsphotography
    Asked on May 9, 2018 at 3:16 PM

    I have writing within my form for the clients to read. 

    Is there a way to show this on the form I get through email? 

    Currently, the writing isn't shown, just the questions and answers? 

    I basically want the whole form as they see it in the email submission I get to print.

    Thank you. 

    Jotform Thread 1468255 Screenshot
  • Vanessa_T
    Replied on May 9, 2018 at 4:32 PM

    Yes, you can customize the email template that is being sent to you and to your clients.

    By default, the system creates a notification (sent to you) and autoresponder (sent to the client), which contains all the values the user has inputted. Static texts however are not included in the default content and needs to be added manually.

    Please follow this guide to edit the email template: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders