reset passwords for sub accounts

  • iEHR
    Asked on May 10, 2018 at 12:49 AM

    i am having a really hard time navigating this site

    where do i go to reset the sub accounts

  • aydan JotForm Developer
    Replied on May 10, 2018 at 1:46 AM

    Hello,

    The password cannot be changed from the parent account.

    The sub user will need to use a Forgot Password option to reset their account password.

    Please let us know if you need any further assistance.

    Regards,

    Aydan