reset passwords for sub accounts

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    iEHR
    Asked on May 10, 2018 at 12:49 AM

    i am having a really hard time navigating this site

    where do i go to reset the sub accounts

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    aydan
    Answered on May 10, 2018 at 01:46 AM

    Hello,

    The password cannot be changed from the parent account.

    The sub user will need to use a Forgot Password option to reset their account password.

    Please let us know if you need any further assistance.

    Regards,

    Aydan