Account: Not receiving verification email

  • lucsidebotham
    Asked on May 10, 2018 at 8:53 AM

    Hi, I want to start creating forms, just signed up, but haven't received the verification email so can't get started. I've tried resending it a few times/refreshing but nothing is coming through or being caught in our mail filter. My email address is luc.sidebotham@newground.co.uk. Is there a problem with my verification?

    Thanks, Luc 

  • aubreybourke
    Replied on May 10, 2018 at 10:34 AM

    I checked and your account details are all correct. The email was sent three times to your mailbox. Please check your spam/trash folders.

    If you still cant find it I can post the registration link here on the forums (ill just make the thread private). Or if you prefer I can verify your account myself?

    We will wait for you to get back to us.