What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why do I not get any information back when I do a test, of the form.e Cato said

    Asked by bowser1234 on November 12, 2012 at 02:15 PM

     To start the form that is on my website? My website is www.katoballroom.com and was developed by Mankato Web design. He went out business or doesn't answer his phone. But when I fill out that form,  and hit send, on my website, when you send me something back to me there is nothing there. Don't know how to do a screenshot but if you look @ the web sitt is www.katoballroom.  I tried to develop a new form on your website as you can see.

    Down below you can see a brown bar when I tried to put in that new form, form would be covered up by that Brown bar at the bottom just by by th

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    JotForm Support

    Answered by Mike_T on November 12, 2012 at 03:00 PM

    Thank you for contacting us.

    Do you want to fix some existing form or add a new form to your website?

    I have found a form on your Contact Us page, do you need any help with that form?

    We are looking forward to hearing from you.

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    Answered by bowser1234 on November 12, 2012 at 03:37 PM

    As you can see I am not a great typist. I'm better with my mouth so can you call me error code 507-625-7553

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    Answered by jeanettebmz on November 12, 2012 at 04:04 PM

    Unfortunately, we don't offer phone support, but anybody in the team will be happy to assist you if you explain in details how can we help

     

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    Answered by jeanettebmz on November 12, 2012 at 04:16 PM

    According to our records the form displayed on your Contact Us page belongs to the username peschomd

    Which is a premium account and it is under Mankato Web design as you have properly stated above . However, I can see the form is set to send to  info@katoballroom.com, which is the same email that appears on your page  http://www.katoballroom.com/contact

    I have rebuild the email notification body so you should recieve now the information from your visitors